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Recover your account

We send a link to the recovery address on the mailbox — never to the mailbox itself, since that is the one you cannot get into.

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Check your recovery address

If that mailbox has a confirmed recovery address, a link is on its way there now. It works once and expires in 30 minutes.

If nothing arrives, that mailbox has no confirmed recovery address and we cannot reset it automatically — ask our support team to reset it and they will verify you another way.

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