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Mozilla Thunderbird Setup

Set up your email in Thunderbird on Windows, Mac, or Linux.

1

Open Thunderbird

Open Thunderbird. If this is your first time, it will ask to set up an account automatically.

2

Add account

Go to Settings → Account Settings → Account Actions → Add Mail Account.

Or click the menu → New → Existing Mail Account.

3

Enter your details

Enter your name, full email address, and password.

Click Configure Manually (don't use auto-detect).

Thunderbird may auto-detect the correct settings. If it does, just click Done.
4

Configure manually

Set the incoming and outgoing server settings:

Incoming: Protocol IMAP
Incoming: Server server1.axoemail.com
Incoming: Port 993
Incoming: SSL SSL/TLS
Incoming: Auth Normal password
Outgoing: Server server1.axoemail.com
Outgoing: Port 465
Outgoing: SSL SSL/TLS
Outgoing: Auth Normal password
5

Username

Make sure the username is set to your full email address for both incoming and outgoing.

6

Click Done

Thunderbird will verify the settings and connect.

Your inbox will start loading immediately.

7

Trouble sending? Try the alternative SMTP port

If port 465 is blocked by your network (some corporate or hotel Wi-Fi networks block it), use these alternative outgoing settings:

Alternative: Port 587 with STARTTLS security and PLAIN authentication. All other settings remain the same.
Port 587
Security STARTTLS
Authentication PLAIN

You're all set!

Send a test email to make sure everything is working.

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