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Gmail App Setup

Use the Gmail app on your phone with your custom email address.

1

Open the Gmail app

Open the Gmail app on your iPhone or Android.

2

Add account

Tap your profile picture (top right).

Tap Add another account.

3

Select "Other"

Do NOT select Google. Select Other (IMAP).

If you select Google, it will try to add a Gmail account, not your custom email.
4

Enter your email address

Type your full email address and tap Next.

5

Select IMAP

Select IMAP when asked for the account type.

6

Enter your password

Type your email password and tap Next.

7

Incoming server settings

Server server1.axoemail.com
Port 993
Security SSL/TLS
8

Outgoing server settings

SMTP Server server1.axoemail.com
Port 465
Security SSL/TLS
9

Finish

Set your display name and tap Next.

Your custom email is now available in the Gmail app alongside any Gmail accounts.

You can switch between accounts by tapping your profile picture.
10

Trouble sending? Try the alternative SMTP port

If port 465 is blocked by your network (some corporate or hotel Wi-Fi networks block it), use these alternative outgoing settings:

Alternative: Port 587 with STARTTLS security and PLAIN authentication. All other settings remain the same.
Port 587
Security STARTTLS
Authentication PLAIN

You're all set!

Send a test email to make sure everything is working.

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