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Android Setup

Set up your email in Samsung Email, Gmail app, or the default email app.

1

Open your email app

Open Samsung Email, Gmail, or your default email app.

If using Gmail app, see the separate Gmail App guide for specific steps.

2

Add a new account

Tap the menu (hamburger icon or your profile picture).

Tap Add Account or Settings → Add Account.

3

Select "Other" or "IMAP"

Choose Other, Personal (IMAP), or Manual Setup.

Do NOT select Gmail, Outlook, or Exchange.

4

Enter your email and password

Email [email protected]
Password Your email password
5

Select IMAP

When asked for account type, select IMAP (not POP3).

6

Configure incoming server

IMAP Server server1.axoemail.com
Security type SSL/TLS
Port 993
Username [email protected] (full email)
7

Configure outgoing server

SMTP Server server1.axoemail.com
Security type SSL/TLS
Port 465
Authentication LOGIN
Username [email protected] (full email)
8

Finish setup

Set your display name and an account label.

Tap Done or Next to complete.

Your inbox will start syncing immediately.

9

Trouble sending? Try the alternative SMTP port

If port 465 is blocked by your network (some corporate or hotel Wi-Fi networks block it), use these alternative outgoing settings:

Alternative: Port 587 with STARTTLS security and PLAIN authentication. All other settings remain the same.
Port 587
Security STARTTLS
Authentication PLAIN

You're all set!

Send a test email to make sure everything is working.

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